Mercure Blackburn Dunkenhalgh Hotel & Spa

We stayed here as a family for leisure purpose and really enjoyed our stay. Positives: * Lovely freshly cooked breaks, and you can ask for anything extra you may like. * Staff throughout the stay made an effort to speak, especially restaurant staff were friendly and accommodating especially making effort with our boys chatting and making light conversation. * the room was lovely and clean and freshly made beds and clean towels each morning. * The food was lovely, although one of children wasn’t very well with travelling up from Essex, we didn’t get chance to try the evening restaurant, or the gym. But I will be in our next stay later in the year. * The views from our room were lovely and we had room service which was quick and easy to do. The hotel as a hotel we found really intriguing with lots of culture and history definitely worth a stay and was same price as other hotels in area which made it a no brainer for quality and choice. Negative: Only thing we could find to be honest was the shower cubicle had grout stains and although was clean it looked a little off putting to the naked eye.

This hotel has a beautiful setting and history... this is our second visit and the staff are always helpful and willing to put guests first at all cost. Semoyal was outstanding a credit to this hotel. Well done Semoyal you made our stay outstanding, and we fell you went the extra mile to make our stay very memorable.

Staff where very friendly and helpful. The room we had was above the swimming pool area and to hot at night so the staff moved is to a better room which was a bit cooler

Check - in was smooth, location is so serene, beautiful greenery and a lovely welcome entrance. Still has great history behind it, and nice picture on walls. Bedroom was clean, had all the amenities as said in the description. Also enjoyed the spa, spas was clean and friendly

The staff were wonderful on reception. The whole place is warm and welcoming. Lucy especially on reception. We were in the area with our charity to give a presentation and the meeting ran over so we missed dinner at the hotel. When we asked at the restaurant for just something the guy said sorry we;re closed. We asked Lucy on recepetion if we could perhaps have extra biscuits. She came back with a lovely chocolate dessert for us. She could not have done more. Thank you Lucy.